Your privacy is respected by us. De Amsterdamse Tandarts strives to guarantee your privacy as well as possible and will treat the information you provide to us confidentially. When processing personal data, we observe the applicable laws and regulations in the field of privacy. In this privacy and cookie statement we inform you about how we handle your data.
Categories of personal data
By using the website and the services available on it, you leave certain information with us. This also happens at our practice in the context of the implementation of the treatment agreement. That may be personal data. We only store and use the personal data that is provided directly by you or of which it is clear that it is provided to us for processing.
Depending on the service you use, we may collect the following data:
- name and address details;
- Sex;
- E-mail address;
- phone number
- data concerning your health;
- The name of your health insurer;
- The name of your other healthcare providers;
- Time of your appointment;
- Payment details;
- IP address
Basis for data processing
We may only lawfully process your personal data if we do so on the basis of a legal basis. We process your personal data because this is necessary for the execution of the agreement between you and us, as laid down in Article 6 paragraph 1 sub b of the General Data Protection Regulation (GDPR). In addition, we may process your personal data for another legitimate interest, such as informing our patients about current affairs or changes to our services. This basis is laid down in Article 6 paragraph 1 sub f of the GDPR.
Purposes of data processing
The personal data collected by us is used for the following purposes:
- Creating your account to register with the practice;
- Logging into your account;
- Keeping track of your medical file;
- scheduling an appointment;
- performing a treatment;
- Keeping track of preferences indicated by you;
- Sending a newsletter;
- improving our services;
- To perform other services requested by you.
Provision of your personal data to third parties
In principle, we only provide your personal data to third parties if you have given permission for this yourself. Data is provided without your consent if this is necessary to be able to execute the agreement between you and us or if a legal obligation prescribes us to do so.
Retention periods
We will not store your data longer than is necessary for the purposes described in this privacy and cookie statement, unless this is necessary on the basis of a legal obligation. We use the legal retention period of 20 years from the Medical Treatment Agreement Act to store your medical data. In addition to the WGBO, we also take into account retention periods arising from other legislation, if necessary.
Security measures
We have taken appropriate security measures to protect your data as well as possible. For example, a privacy policy has been drawn up and implemented within the practice.
References to third party websites (via hyperlinks)
To serve you better, we have included references to third party websites on our websites. We would like to point out that when you visit these websites, the conditions from the privacy statements of these third parties apply. We recommend that you read the privacy statements of these websites before continuing to use them.
The use of cookies
We use cookies for the functioning of our practice website. Cookies are information files that can be automatically stored on or read from the visitor's device (such as PC, tablet or smartphone) when visiting a website. This is done via the web browser on the device. Cookies come in different types. We use the following types of cookies:
- analytical cookies: to be able to analyze how our website is used by visitors and to implement improvements based on this;
Cookies from the American company Google are placed via our website as part of the Analytics service. We use this service to keep track of and receive reports on how visitors use the website. We do not use this service for logged-in users. We have not allowed Google to use the obtained Analytics information for other Google services, we anonymize the IP addresses. The information collected by Google is transferred to and stored on servers in the United States. We have concluded a processing agreement with Google. The information that Google collects is anonymized as much as possible. We have no influence on the use of the data by Google and/or third parties. Google may provide this information to third parties if they are legally obliged to do so, or insofar as third parties process the information on Google's behalf. Google adheres to the privacy principles of and is affiliated with the Privacy Shield of the US Department of Commerce and the European Commission. For more information about this data processing, you can read Google's privacy statement.
You can adjust the settings regarding the use of cookies in your browser if desired. You can also manually delete cookies. You can read this in the manual of your browser.
Your rights
When you have provided us with personal data, you have various rights that you can exercise. You have the right to inspect, rectify and delete your data. You can also request us to transfer your data to you or another party or to limit data processing. You are also free to object to the processing of your data. You can also revoke your consent to data processing at any time. You can make your request known to us by sending us an e-mail info@deamsterdamsetandarts.nl or by contacting us by telephone on: 0206257094. We aim to respond to your request within 14 working days.
Submit a complaint to the Dutch Data Protection Authority
In the unlikely event that you are not satisfied with the way in which we handle your data, you can submit a complaint about this to the Dutch Data Protection Authority. The contact details of the Dutch Data Protection Authority can be found here: https://autoriteitpersoonsgegevens.nl/nl/zelf-doen/privacyrechten/klacht-over-gebruik-persoonsgegevens
Changes to this privacy and cookie statement
We reserve the right to amend this privacy and cookie statement. These changes will be announced via our practice website. We therefore recommend that you consult this statement regularly so that you are aware of any changes.
Our contact information
Do you have any questions or comments after reading this privacy and cookie statement? Then you can contact us via the contact details below: CAL Oei dentist-owner 020 625 70 94.
