Your privacy is respected by us. De Amsterdamse Tandarts strives to guarantee your privacy as well as possible and will treat the information you provide to us confidentially. When processing personal data, we observe the applicable laws and regulations in the field of privacy. In this privacy and cookie statement we inform you about how we handle your data.
Who is responsible for your data
The data controller for the personal data collected via this website and in the practice is The Amsterdam Dentist BV., registered with the Chamber of Commerce under number 89709853, established at Nieuwe Prinsengracht 112-O, and De Amsterdamse Tandarts Rivierenbuurt BV. registered with the Chamber of Commerce under number 91030404, established at Uiterwaardenstraat 212
Categories of personal data
By using the website and the services available on it, you leave certain data with us. This also happens at our practice in the context of the execution of the treatment agreement. This may include personal data.
We store and use only the personal data that is provided directly by you or that is clearly indicated at the time of submission as being provided to us for processing.
Depending on the service you use, we may collect the following data:
● Name and address details;
● Gender;
● Email address;
● Phone number;
● Data concerning your health;
● The name of your health insurer;
● The names of your other healthcare providers;
● Time of your appointment;
● Payment details;
● IP address.
Basis for data processing
We may only lawfully process your personal data if we do so on a legal basis.
We process your personal data because this is necessary for the performance of the treatment agreement between you and us, as laid down in Article 6, paragraph 1, sub b of the General Data Protection Regulation (GDPR).
In addition, we may process your personal data for another legitimate interest, such as informing our patients about current events or changes in our services. This legal basis is laid down in Article 6, paragraph 1, subparagraph f of the GDPR.
To the extent that we process special categories of personal data, such as data concerning your health, we do so pursuant to Article 9(2)(h) of the GDPR, because such processing is necessary for the purposes of medical treatment and the management of health services, and such data is processed by or under the responsibility of a professional bound by a statutory duty of confidentiality.
Purposes of data processing
The personal data collected by us is used for the following purposes:
● Creating your account to register with the practice;
● Logging into your account;
● Maintaining your medical record;
● Scheduling an appointment;
● Performing a treatment;
● Keeping track of your indicated preferences;
● Sending a newsletter;
● Improving our services;
● Performing other services requested by you.
Provision of your personal data to third parties
In principle, we only provide your personal data to third parties if you have given your explicit consent for this.
Data is disclosed without your consent if this is necessary to perform the agreement between you and us or if a legal obligation requires us to do so.
Retention periods
We will not retain your data for longer than is necessary for the purposes described in this privacy and cookie statement, unless required by a legal obligation.
For the retention of your medical data, we adhere to the statutory retention period of 20 years under the Medical Treatment Agreement Act (WGBO), calculated from the time the last change was made to your file (or for such longer period as reasonably follows from the care of a competent healthcare provider).
In addition to the WGBO, we also take into account, where necessary, retention periods arising from other legislation, such as the 7-year tax retention obligation for administrative/financial data.
Security measures
To protect your data as effectively as possible, we have implemented appropriate technical and organizational security measures.
For example, a privacy policy has been drawn up and implemented within the practice, and employees have a duty of confidentiality.
References to third party websites (via hyperlinks)
To assist you, we have included links to third-party websites on our websites.
We would like to draw your attention to the fact that when you visit these websites, the terms of the privacy statements of these third parties apply.
We recommend that you read the privacy statements of these websites before making further use of them.
The use of cookies
We use cookies for the functioning of our practice website.
Cookies are small information files that can be automatically stored on or read from the visitor's device (such as a PC, tablet, or smartphone) when visiting a website.
This happens via the web browser on the device. We use the following types of cookies:
● Necessary/functional cookies: necessary for the website to function properly.
● Analytical cookies: to be able to analyze how our website is used by visitors and to implement improvements based on this.
Analytical cookies from Google are placed via our website as part of Google Analytics (GA4).
We do not use this service for logged-in users. We have not allowed Google to use the obtained Analytics information for other Google services.
Google typically processes your IP address to determine your geographic region, after which this address is not stored or logged.
We have entered into a data processing agreement with Google.
Google can transfer data to and store it on servers outside the European Economic Area, including in the United States.
For that transfer, Google relies on the EU-US Data Privacy Framework and/or the Standard Contractual Clauses of the European Commission.
For more information about this data processing, you can consult Google's privacy statement.
You can adjust the settings regarding the use of cookies in your browser if desired. You can also manually delete cookies if you prefer.
You can read this in your browser's manual.
Your rights
When you have provided us with personal data, you have various rights that you can exercise.
Thus, you have the right to access, rectify, and erase your data.
You may also request us to transfer your data to you or another party (data portability) or to restrict the data processing.
In addition, you are free to object to the processing of your data.
Moreover, you can withdraw your consent to the data processing at any time.
You can submit your request to us by sending an email to info@deamsterdamsetandarts.nl .
We will respond to your request within one month of receipt. This period may be extended by two months, depending on the complexity and number of requests; we will inform you of this within the first month.
File a complaint with the Dutch Data Protection Authority
Should you unexpectedly be dissatisfied with the way we handle your data, you can file a complaint with the Dutch Data Protection Authority.
You can find the contact details of the Dutch Data Protection Authority here.
Changes to this privacy and cookie statement
We reserve the right to amend this privacy and cookie statement.
These changes will be announced via our practice website.
We therefore recommend that you consult this statement regularly so that you are aware of any changes.
Our contact information
Do you have any questions or comments after reading this privacy and cookie statement?
In that case, you can contact us using the contact details below:
CAL Ouch, dentist-owner: 020 625 70 94
