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Complaint procedure

We would like to hear it!

Do you have complaints, suggestions or compliments?

Your opinion counts

We would like to hear how you experienced your visit to our practice. Your response is very valuable: it allows us to improve our care and service. So always pass on your suggestion, complaint or compliment to us!

Complaint

Despite the efforts of our employees, it may happen that you are not satisfied with the treatment in our practice. Please contact us about this and we will try to resolve your complaint.

Advice from TIP

If we cannot find a solution, you can submit your question to the Dental Information Point. They can advise you on what steps you can take to resolve your complaint. You do this via the special contact form Allesoverhetgebit.nl.

Complaints procedure

You can also submit your complaint to the KNMT, the professional association to which this practice is affiliated. It operates as a third, neutral party. Via the KNMT, an independent complaints officer will mediate between you and your dentist free of charge, with the aim of finding a solution after all.

Dispute

If, despite the help of the complaints officer, you are unable to resolve the matter, you can appeal to the Mondzorg Disputes Body. That costs ?75. At the disputes body, your complaint will be assessed by a committee of five experts. It gives a binding judgment on your complaint. The body can award damages up to a maximum of 25,000 euros.

More information

For independent information about oral care, treatments and costs, please visit Allesoverhetgebit.nl.

If you have specific questions, you can always contact us by phone or fill in the contact form.

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Treatments

Algemene tandheelkunde

Are you looking for a new dentist in Amsterdam, where you can go for your periodic check-ups and all other regular treatments? Then you have come to the right place at De Amsterdamse Dentists. Make an appointment via our website and come by.

General dentistry Amsterdam

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Mondhygiënist

Good oral hygiene is extremely important. Our dental hygienist in Amsterdam is happy to support you in keeping your teeth healthy, including through preventive treatments (such as removing plaque) and personal, tailor-made advice.

Dental Hygiene Amsterdam

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Kindertandheelkunde

Children are also very welcome in our dental practice in Amsterdam. Our pediatric dentist teaches your child in a fun, playful way how to keep his teeth healthy and why this is important. Feel free to bring your child to your next appointment!

Pediatric dentist Amsterdam

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All treatments
Choose radiant teeth

Why De Amsterdamse Tandarts?

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Welcome to our dental practice in Amsterdam. We think it is important that you are happy with yourself. This all starts with beautiful and healthy teeth. Our young and enthusiastic team is happy to help you maintain your teeth, so that you can eat, talk and laugh with confidence every day. Everyone is entitled to this and that is why everyone is welcome at De Amsterdamse Tandarts. Are you looking for a dentist in Amsterdam? We still have room for new patients. Feel free to visit our dental practice. We are ready for you and are happy to help you with a beautiful smile.

De Amsterdamse Tandarts specializes in cosmetic and aesthetic dentistry. Are you not satisfied with the appearance of your teeth? We can fix your teeth. This way we can improve the shape, position and color of your teeth, so that you will have beautiful and straight teeth in no time that you can be proud of.

Have you lost a tooth or molar? We can professionally place an implant in your home. We can then attach a crown to this, so that you will have beautiful and full teeth again. A crown replaces both the function and the appearance of your lost tooth. You won't notice any difference with your ?real? tooth or tooth. Have you lost several teeth or molars? Then a bridge can offer the solution. You can also contact us for placing veneers and whitening your teeth, so that your teeth will shine like never before. Make an appointment for a cosmetic/aesthetic treatment at the dentist in Amsterdam.

We not only pay attention to the appearance of your teeth, but also to their functionality. De Amsterdamse Tandarts is happy to help you with a beautiful, but above all sustainable smile, so that you will enjoy it for a lifetime. That sounds good, right? Take it easy contact contact us to make an appointment or register immediately via the website. We look forward to your visit to our dental practice in Amsterdam.

 

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You are very welcome in our modern practice

Looking for a (new) dental practice in Amsterdam?

Has it really been too long, are you having problems or are you considering a different dentist? Our team is ready to welcome every patient. Feel free to drop by to meet the team and the practice. Of course you can also call us at (020) 625 70 94. Or fill in our registration form digitally.

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Direct answer to your question

Frequently Asked Questions

Do you still have room for new patients in Amsterdam?

New patients are very welcome at De Amsterdamse Tandarts. We have very short waiting times, so you can quickly contact us for a check-up or treatment. Take contact contact us to make an appointment.

Where is your practice located in Amsterdam?

De Amsterdamse Tandarts has two locations. The practice in Amsterdam Centrum is located at Nieuwe Prinsengracht 112o and the practice in Amsterdam Rivierenbuurt can be found at Uiterwaardenstraat 212. Both practices are easily accessible by both car and public transport. There are several parking garages, tram stops and metro stations nearby.

Dentist Amsterdam Center: click here for directions.

Dentist Amsterdam Rivierenbuurt: click here for directions.

What treatments do you offer?

You can come to us for various treatments. For example, you can come to us for a complete dental check-up, filling of cavities in your teeth or molars, placing of crowns and bridges, etc. For a complete overview of all treatments, you can take a look at our treatments page. Is your treatment not listed here? Then contact us and who knows, we may still be able to help you.

What is the difference between cosmetic and aesthetic dentistry?

The Amsterdam Dentist specializes in cosmetic and aesthetic dentistry. These terms are often used interchangeably, but are indeed different from each other. Aesthetic dentistry is aimed at making teeth more beautiful while preserving natural teeth, while cosmetic dentistry has a camouflage effect and is therefore less focused on preserving them. Call us For more information.

Do you have long waiting times?

Are you looking for a dentist in Amsterdam where you can be helped quickly? Then you have come to the right place at De Amsterdamse Tandarts. We have very short waiting times. You can quickly and easily register via the website. We will then contact you to make an appointment. We will try to treat you as soon as possible.

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Very glad I switched to this dentist. I have always been afraid of the dentist, but here I am so put at ease and cavities are filled so quickly and well that I sit there with a relaxed feeling. Almost no holes anymore because of all the good advice, so that's great. Recommended!

Salina Mostert
Amsterdam Center

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After bad experiences at other practices, glad to have finally found a good one. Perfect in every way. The dentist Ai Lien, dental hygienist Pum and the assistants are very professional and friendly. They are very involved and they always show genuine attention.

Zilan Demir
Amsterdam East

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Very nice practice. When you are in pain, they immediately make room for you, and the dentist and dental hygienist are very patient and friendly. They also explain very clearly what they are doing and why, which I always find very pleasant. I'm a pretty anxious patient, but I feel in good hands here!

Floor
Amsterdam Prinsengracht